IntegrityStar UCF Compliance & Ethics Newsletter UCF Compliance & Ethics Newsletter


In this Recognition section, we’d like to acknowledge the University Ombuds Office, specifically, Shreya Trivedi, Ombuds Officer, and Daniel Thompson, Deputy Ombuds Officer.

For those unfamiliar with the Ombuds Office, it is an informal, independent, confidential, neutral resource that offers assistance and impartial guidance regarding concerns related to UCF.

Shreya and Daniel have been serving our students, faculty, staff, alumni, and parents for years, providing them with a SAFE place to ask questions and discuss concerns.

In honor of Ombuds Day, which is celebrated annually on the second Thursday of October, please join us in recognizing our very own Ombuds Officer and Deputy Ombuds Officer, Shreya and Daniel.

Shreya Trivedi has served as the University Ombuds Officer since May 2011. She is a Certified Organizational Ombudsman Practitioner (CO-OP ®) as well as a Florida Supreme Court certified county mediator. From 2001 to 2006, she was the Ombuds Assistant in the University Ombuds Office. During those years, she became well versed in the roles and responsibilities of an Ombuds Officer and learned and internalized the importance of adhering to the Standards of Practice and Code of Ethics of the International Ombudsman Association. In 2008, she was appointed as acting Ombuds Officer during the scheduled absence of the Director. Shreya joined the International Services Center in 2006 as a Recruiter and later served as Immigration Advisor and Assistant Director of Admissions and Registration.

Daniel has been a part of the Ombuds Office since 2006, initially hired on as Ombuds Assistant before being promoted to the role of Ombuds Office Coordinator. In Spring 2016, Daniel applied for and met all the necessary requirements to acquire his professional certification with the International Ombudsman Association (IOA) and he is now a Certified Organizational Ombudsman Practitioner (CO-OP ®). In his role as Deputy Ombuds, Daniel utilizes his strong background in written and oral communications, knowledge of the university’s structure and processes, and commitment to serving the university community to effectively work with individuals who contact the Ombuds Office for assistance.